Frequently Asked Questions About South Broadway Jewelers

(Tyler, Texas – Jewelry, Repair, Custom Designs)

Do you offer jewelry repair services in Tyler, TX?

Yes, South Broadway Jewelers offers in-house jewelry repair services performed by experienced jewelers. We handle everything from ring resizing and prong retipping to soldering broken chains and replacing lost stones. Most minor repairs can be done quickly and professionally without sending your jewelry off-site.

Can I design a custom engagement ring or wedding band with you?

Absolutely! Our custom design process allows you to create one-of-a-kind engagement rings, wedding bands, or other special pieces. From sketches to CAD renderings and final casting, our team walks you through every step to bring your vision to life.

How long does custom jewelry take to make?

Custom jewelry timelines vary depending on the complexity of the design, but most custom pieces are completed within 4–8 weeks. We provide updates at every stage so you’ll always know what to expect.

Do you replace watch batteries or repair watches?

Yes, we offer watch battery replacements and minor watch repairs. In many cases, battery changes can be done while you wait. We also offer watch band adjustments and other small services.

Can you appraise my jewelry?

Yes, we offer professional jewelry appraisals for insurance, estate planning, or resale purposes. Appraisals are done on-site by knowledgeable staff with years of experience in fine jewelry evaluation.

What types of jewelry do you carry?

We offer a curated selection of fine jewelry including engagement rings, wedding bands, necklaces, earrings, bracelets, and more. Whether you’re looking for classic diamonds or unique colored stones, you’ll find timeless pieces for any occasion.

Do you buy gold or jewelry?

No, South Broadway Jewelers does not purchase gold, platinum, or secondhand jewelry. However, we’re happy to assist with repairs, appraisals, and custom design if you’re looking to refresh or repurpose an existing piece.

Can I have my jewelry cleaned or inspected here?

Yes, we offer complimentary cleaning and inspection services. It’s a great way to keep your jewelry sparkling and make sure your stones are secure and settings intact.

Where are you located?

We are located in Tyler, Texas, on South Broadway Avenue at the corner of Rice Rd and S. Broadway Ave.

Do I need an appointment for custom jewelry design or repair services?

Walk-ins are welcome for most services.

Do you offer financing or layaway?

We offer flexible payment options including layaway plans on select pieces. Contact us or stop by the store to learn more about available financing.